Identification of performance indicators for emergency centres in South Africa: results of a Delphi study.

ABSTRACT:

Background

Emergency medicine is a rapidly developing field in South Africa (SA) and other developing nations. There is a need to develop performance indicators that are relevant and easy to measure. This will allow identification of areas for improvement, create standards of care and allow inter-institutional comparisons to be made. There is evidence from the international literature that performance measures do lead to performance improvements.

Aims

To develop a broad-based consensus document detailing quality measures for use in SA Emergency Centres (ECs).

Methods

A three-round modified Delphi study was conducted over e-mail. A panel of experts representing the emergency medicine field in SA was formed. Participants were asked to provide potential performance indic

SUBMITTER: Maritz D 

PROVIDER: S-EPMC3047843 | biostudies-literature | 2010 Nov

REPOSITORIES: biostudies-literature