Dataset Information

Using standardized encounters to understand reported racial/ethnic disparities in patient experiences with care.

ABSTRACT:

Objective

To assess the extent to which racial/ethnic differences in ratings of patient experiences with health care represent true differences versus differences in expectations, how scales are used, or how identical physician-patient interactions are perceived by members of different groups.

Study setting

Primary data collection from a nationally representative online panel (n=567), including white, African American, and Latino respondents.

Study design

We administered questions on expectations of care, a series of written vignettes, a video-depicted doctor-patient interaction, and modified CAHPS Clinician and Group Doctor Communication items.