Self-assessment of intercultural communication skills: a survey of physicians and medical students in Geneva, Switzerland.

ABSTRACT:

Background

Physicians working with multicultural populations need to know how to elicit the patient's understanding of the illness; determine the patient's sociocultural context and identify any issues that might affect care; communicate effectively across patient-provider social and cultural differences; and collaborate effectively with an interpreter. Skills self-assessment can contribute to identifying training needs and monitoring skills development in these areas.

Methods

As part of a larger study exploring the knowledge, attitudes and practices of Geneva physicians and medical students regarding the care of immigrant patients, we asked respondents to self-rate their ability to perform a range of common yet challenging intercultural communication tasks.

Results

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SUBMITTER: Hudelson P 

PROVIDER: S-EPMC3175208 | biostudies-literature | 2011 Sep

REPOSITORIES: biostudies-literature