The estimation of patients' views on organizational aspects of a general dental practice by general dental practitioners: a survey study.

ABSTRACT:

Background

Considering the changes in dental healthcare, such as the increasing assertiveness of patients, the introduction of new dental professionals, and regulated competition, it becomes more important that general dental practitioners (GDPs) take patients' views into account. The aim of the study was to compare patients' views on organizational aspects of general dental practices with those of GDPs and with GDPs' estimation of patients' views.

Methods

In a survey study, patients and GDPs provided their views on organizational aspects of a general dental practice. In a second, separate survey, GDPs were invited to estimate patients' views on 22 organizational aspects of a general dental practice.

Results

For 4 of the 22 aspects, patients and GDPs had the same view

SUBMITTER: Sonneveld RE 

PROVIDER: S-EPMC3204231 | biostudies-literature | 2011 Oct

REPOSITORIES: biostudies-literature