Detection and characterization of usability problems in structured data entry interfaces in dentistry.

ABSTRACT:

Background

Poor usability is one of the major barriers for optimally using electronic health records (EHRs). Dentists are increasingly adopting EHRs, and are using structured data entry interfaces to enter data such that the data can be easily retrieved and exchanged. Until recently, dentists have lacked a standardized terminology to consistently represent oral health diagnoses.

Objectives

In this study we evaluated the usability of a widely used EHR interface that allow the entry of diagnostic terms, using multi-faceted methods to identify problems and work with the vendor to correct them using an iterative design method.

Methods

Fieldwork was undertaken at two clinical sites, and dental providers as subjects participated in user testing (n=32), interviews (n=36) and

SUBMITTER: Walji MF 

PROVIDER: S-EPMC3492538 | biostudies-literature | 2013 Feb

REPOSITORIES: biostudies-literature