What determines patient satisfaction with surgery? A prospective cohort study of 4709 patients following total joint replacement.

ABSTRACT: To investigate the factors which influence patient satisfaction with surgical services and to explore the relationship between overall satisfaction, satisfaction with specific facets of outcome and measured clinical outcomes (patient reported outcome measures (PROMs)). Prospective cohort study. Single National Health Service (NHS) teaching hospital. 4709 individuals undergoing primary lower limb joint replacement over a 4-year period (January 2006-December 2010). Overall patient satisfaction, clinical outcomes as measured by PROMs (Oxford Hip or Knee Score, SF-12), satisfaction with five specific aspects of surgical outcome, attitudes towards further surgery, length of hospital stay. Overall patient satisfaction was predicted by: (1) meeting preoperative expectations (OR 2.62 (95% CI 2.24

SUBMITTER: Hamilton DF 

PROVIDER: S-EPMC3641464 | biostudies-literature | 2013

REPOSITORIES: biostudies-literature