Exploring oral literacy in communication with hospice caregivers.

ABSTRACT:

Context

Low oral literacy has been identified as a barrier to pain management for informal caregivers who receive verbal instructions on pain medication and pain protocols.

Objectives

To examine recorded communication between hospice staff and informal caregivers and explore caregiver experiences.

Methods

Using transcripts of interactions (n = 47), oral literacy features were analyzed by examining the generalized language complexity using the Flesch-Kincaid grading scale and the dialogue interactivity defined by talking turns and interaction time. Means for longitudinal follow-up measures on caregiver anxiety, quality of life, perception of pain management, knowledge and comfort providing pain medication, and satisfaction were examined to explore their relationship to

SUBMITTER: Wittenberg-Lyles E 

PROVIDER: S-EPMC3695037 | biostudies-literature | 2013 Nov

REPOSITORIES: biostudies-literature