Telephone care management's effectiveness in coordinating care for Medicaid beneficiaries in managed care: a randomized controlled study.

ABSTRACT:

Objective

To test the effectiveness of a telephone care management intervention to increase the use of primary and preventive care, reduce hospital admissions, and reduce emergency department visits for Medicaid beneficiaries with disabilities in a managed care setting.

Data source

Four years (2007-2011) of Medicaid claims data on blind and/or disabled beneficiaries, aged 20-64.

Study design

Randomized control trial with an intervention group (n = 3,540) that was enrolled in managed care with telephone care management and a control group (n = 1,524) who remained in fee-for-service system without care management services. Multi-disciplinary care coordination teams provided telephone services to the intervention group to address patients' medical and social needs.

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SUBMITTER: Kim SE 

PROVIDER: S-EPMC3796111 | biostudies-literature | 2013 Oct

REPOSITORIES: biostudies-literature