Micro-costing the provision of emotional support and information in UK eye clinics.

ABSTRACT:

Background

Sight loss has wide ranging implications for an individual in terms of education, employment, mobility and mental health. Therefore there is a need for information and support to be provided in eye clinics at the point of diagnosis of sight threatening conditions, but these aspects of care are often missing from clinics. To meet these needs, some clinics employ an Eye Clinic Liaison Officer (ECLO) but the position has yet to be widely implemented. The aims of this study were:(1) To evaluate the forms of advice and emotional support in eye clinics provided by ECLOs.(2) To determine the cost of the ECLO service per patient.

Methods

Micro-costing was carried out using interviews, a survey and administrative data. The survey was completed by 18 of the 49 accredited EC

SUBMITTER: Gillespie-Gallery H 

PROVIDER: S-EPMC3842648 | biostudies-literature | 2013 Nov

REPOSITORIES: biostudies-literature