Factors influencing trust in doctors: a community segmentation strategy for quality improvement in healthcare.

ABSTRACT:

Background

Trust is a forward-looking covenant between the patient and the doctor where the patient optimistically accepts his/her vulnerability. Trust is known to improve the clinical outcomes.

Objectives

To explore the factors that determine patients' trust in doctors and to segment the community based on factors which drive their trust.

Setting

Resource-poor urban and rural settings in Tamil Nadu, a state in southern India.

Participants

A questionnaire was administered to a sample of 625 adult community-dwelling respondents from four districts of Tamil Nadu, India, chosen by multistage sampling strategy.

Outcome measures

The outcomes were to understand the main domains of factors influencing trust in doctors and to segment the community based on which

SUBMITTER: Gopichandran V 

PROVIDER: S-EPMC3855707 | biostudies-literature | 2013 Dec

REPOSITORIES: biostudies-literature