The relationship between social capital and quality management systems in European hospitals: a quantitative study.

ABSTRACT:

Background

Strategic leadership is an important organizational capability and is essential for quality improvement in hospital settings. Furthermore, the quality of leadership depends crucially on a common set of shared values and mutual trust between hospital management board members. According to the concept of social capital, these are essential requirements for successful cooperation and coordination within groups.

Objectives

We assume that social capital within hospital management boards is an important factor in the development of effective organizational systems for overseeing health care quality. We hypothesized that the degree of social capital within the hospital management board is associated with the effectiveness and maturity of the quality management system in

SUBMITTER: Hammer A 

PROVIDER: S-EPMC3877377 | biostudies-literature | 2013

REPOSITORIES: biostudies-literature