Involving patients in detecting quality gaps in a fragmented healthcare system: development of a questionnaire for Patients' Experiences Across Health Care Sectors (PEACS).

ABSTRACT:

Objective

The purpose of this study was to develop and validate a generic questionnaire to evaluate experiences and reported outcomes in patients who receive treatment across a range of healthcare sectors.

Design

Mixed-methods design including focus groups, pretests and field test.

Setting

The patient questionnaire was developed in the context of a nationwide program in Germany aimed at quality improvements across the healthcare sectors.

Participants

For the field test, 589 questionnaires were distributed to patients via 47 general practices.

Main measurements

Descriptive item analyzes non-responder analysis and factor analysis (PCA). Retest coefficients (r) calculated by correlation of sum scores of PCA factors. Quality gaps were assessed by the proport

SUBMITTER: Noest S 

PROVIDER: S-EPMC4041096 | biostudies-literature | 2014 Jun

REPOSITORIES: biostudies-literature