Increasing patient engagement: patients' responses to viewing problem lists online.

ABSTRACT:

Objective

To characterize the opinions, emotions, and actions taken by patients who viewed their electronic problem list via an online personal health record (PHR).

Materials and methods

An online survey of patients who viewed their problem lists, as maintained by their healthcare provider, in a web-based PHR linked to an electronic health record for the first time.

Results

A total 3,649 patients completed the survey, yielding a response rate of 42.1%. Patient attitudes towards the problem list function were positive overall, with 90.4% rating it at least somewhat useful and 86.7% reporting they would probably or definitely use it again. Nearly half (45.6%) of patients identified at least one major or minor problem missing from their list. After viewing the list, 56.1

SUBMITTER: Wright A 

PROVIDER: S-EPMC4287672 | biostudies-literature | 2014

REPOSITORIES: biostudies-literature