Talking with consumers about energy reductions: recommendations from a motivational interviewing perspective.

ABSTRACT: Reduction of energy costs has become a concern for many organizations. First, we review energy-saving studies in organizations in which consumers showed resistance to change their behavior. Second, we relate resistance to change to the psycholinguistic construct "sustain talk" that describes verbal arguments against behavior change (e.g., "Work processes have priority here"). Third, we argue how Motivational Interviewing (MI)-an interaction-approach to facilitate behavior change-might be helpful in dealing with this behavior. We transfer MI to interactions about energy-savings in organizations and demonstrate how qualification in MI for energy managers may affect these interactions. Therefore, we present three short case scenarios (i.e., video vignettes) that demonstrate socio-interactiona

SUBMITTER: Klonek FE 

PROVIDER: S-EPMC4358062 | biostudies-literature | 2015

REPOSITORIES: biostudies-literature