Intercepting wrong-patient orders in a computerized provider order entry system.

ABSTRACT:

Study objective

We evaluate the short- and long-term effect of a computerized provider order entry-based patient verification intervention to reduce wrong-patient orders in 5 emergency departments.

Methods

A patient verification dialog appeared at the beginning of each ordering session, requiring providers to confirm the patient's identity after a mandatory 2.5-second delay. Using the retract-and-reorder technique, we estimated the rate of wrong-patient orders before and after the implementation of the intervention to intercept these errors. We conducted a short- and long-term quasi-experimental study with both historical and parallel controls. We also measured the amount of time providers spent addressing the verification system, and reasons for discontinuing ordering sessi

SUBMITTER: Green RA 

PROVIDER: S-EPMC4447590 | biostudies-literature | 2015 Jun

REPOSITORIES: biostudies-literature