Development and validation of the Medical Home Care Coordination Survey for assessing care coordination in the primary care setting from the patient and provider perspectives.

ABSTRACT:

Background

Community health centers are increasingly embracing the Patient Centered Medical Home (PCMH) model to improve quality, access to care, and patient experience while reducing healthcare costs. Care coordination (CC) is an important element of the PCMH model, but implementation and measurability of CC remains a problem within the outpatient setting. Assessing CC is an integral component of quality monitoring in health care systems. This study developed and validated the Medical Home Care Coordination Survey (MHCCS), to fill the gap in assessing CC in primary care from the perspectives of patients and their primary healthcare teams.

Methods

We conducted a review of relevant literature and existing care coordination instruments identified by bibliographic search and co

SUBMITTER: Zlateva I 

PROVIDER: S-EPMC4482098 | biostudies-literature | 2015 Jun

REPOSITORIES: biostudies-literature