The Courteous Consult: A CONSULT Card and Training to Improve Resident Consults.

ABSTRACT:

Background

Communication and courtesy are important elements of consultations, but there is limited published data about the quality of trainee consults.

Objectives

This study assessed residents' views on consult interactions, evaluated the impact of the consult interactions on patient care, and developed and implemented a pocket card and training on trainee consults.

Methods

We surveyed resident and fellow physicians at Mount Sinai Hospital to assess perceptions, created a CONSULT card that uses a mnemonic for key elements, and developed a training session for how to call consults. We also conducted a consult training session using the CONSULT card as part of orientation in 2011 for all interns. We assessed the acceptability, feasibility, and sustainability of this i

SUBMITTER: Podolsky A 

PROVIDER: S-EPMC4507900 | biostudies-literature | 2015 Mar

REPOSITORIES: biostudies-literature