Using Qualitative Methods to Create a Home Health Web Application User Interface for Patients with Low Computer Proficiency.

ABSTRACT:

Introduction

Despite the investment in public reporting for a number of healthcare settings, evidence indicates that consumers do not routinely use available data to select providers. This suggests that existing reports do not adequately incorporate recommendations for consumer-facing reports or web applications.

Methods

Healthcentric Advisors and Brown University undertook a multi-phased approach to create a consumer-facing home health web application in Rhode Island. This included reviewing the evidence base review to identify design recommendations and then creating a paper prototype and wireframe. We performed qualitative research to iteratively test our proposed user interface with two user groups, home health consumers and hospital case managers, refining our design to

SUBMITTER: Baier RR 

PROVIDER: S-EPMC4537144 | biostudies-literature | 2015

REPOSITORIES: biostudies-literature