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ABSTRACT: Background
Optimal care delivery requires timely, efficient, and accurate communication among numerous providers and their patients, especially during hospital discharge. Little is known about communication patterns during this process.Objective
Our aim was to assess the frequency and patterns of communication between patients and providers during patient discharges from a hospital-based medicine unit.Design and approach
On the day of the patient's discharge, the patient and all healthcare providers involved in the discharge were interviewed using structured questions related to information exchange during the discharge process. Each interview identified the frequency and method of communication between participants, including synchronous (e.g., face-to-face) and as
SUBMITTER: Pinelli VA
PROVIDER: S-EPMC4539328 | biostudies-literature | 2015 Sep
REPOSITORIES: biostudies-literature