A qualitative analysis of hospital leaders' opinions about publicly reported measures of health care quality.

ABSTRACT:

Background

Hospital leaders play an important role in the success of quality improvement (QI) initiatives, yet little is known about how leaders engaged in QI currently view quality performance measures. In a follow-up to a quantitative study conducted in 2012, a study employing qualitative content analysis was conducted to (1) describe leaders' opinions about the quality measures reported on the Centers for Medicare & Medicaid Services (CMS) Hospital Compare website, (2) to generate hypotheses about barriers/facilitators to improving hospitals' performance, and (3) to elicit recommendations about how to improve publicly reported quality measures.

Methods

The opinions of leaders from a stratified sample of 630 hospitals across the United States regarding quality measures wer

SUBMITTER: Goff SL 

PROVIDER: S-EPMC4599440 | biostudies-literature | 2015 Apr

REPOSITORIES: biostudies-literature