Governing healthcare through performance measurement in Massachusetts and the Netherlands.

ABSTRACT: Massachusetts and the Netherlands have implemented comprehensive health reforms, which have heightened the importance of performance measurement. The performance measures addressing access to health care and patient experience are similar in the two jurisdictions, but measures of processes and outcomes of care differ considerably. In both jurisdictions, the use of health outcomes to compare the quality of health care organizations is limited, and specific information about costs is lacking. New legislation in both jurisdictions led to the establishment of public agencies to monitor the quality of care, similar mandates to make the performance of health care providers transparent, and to establish a shared responsibility of providers, consumers and insurers to improve the quality of health

SUBMITTER: Van der Wees PJ 

PROVIDER: S-EPMC4744871 | biostudies-literature | 2014 May

REPOSITORIES: biostudies-literature