A Novel Method for Assessing Task Complexity in Outpatient Clinical-Performance Measures.

ABSTRACT:

Background

Clinical-performance measurement has helped improve the quality of health-care; yet success in attaining high levels of quality across multiple domains simultaneously still varies considerably. Although many sources of variability in care quality have been studied, the difficulty required to complete the clinical work itself has received little attention.

Objective

We present a task-based methodology for evaluating the difficulty of clinical-performance measures (CPMs) by assessing the complexity of their component requisite tasks.

Design

Using Functional Job Analysis (FJA), subject-matter experts (SMEs) generated task lists for 17 CPMs; task lists were rated on ten dimensions of complexity, and then aggregated into difficulty composites.

Participants

SUBMITTER: Hysong SJ 

PROVIDER: S-EPMC4803681 | biostudies-literature | 2016 Apr

REPOSITORIES: biostudies-literature