A Patient-Centered Framework for Evaluating Digital Maturity of Health Services: A Systematic Review.

ABSTRACT:

Background

Digital maturity is the extent to which digital technologies are used as enablers to deliver a high-quality health service. Extensive literature exists about how to assess the components of digital maturity, but it has not been used to design a comprehensive framework for evaluation. Consequently, the measurement systems that do exist are limited to evaluating digital programs within one service or care setting, meaning that digital maturity evaluation is not accounting for the needs of patients across their care pathways.

Objective

The objective of our study was to identify the best methods and metrics for evaluating digital maturity and to create a novel, evidence-based tool for evaluating digital maturity across patient care pathways.

Methods

We systemat

SUBMITTER: Flott K 

PROVIDER: S-EPMC4850277 | biostudies-literature | 2016 Apr

REPOSITORIES: biostudies-literature