Achieving Kaiser Permanente quality.

ABSTRACT:

Background

The Kaiser Permanente model of integrated health delivery is highly regarded for high-quality and efficient health care. Efforts to reproduce Kaiser's success have mostly failed. One factor that has received little attention and that could explain Kaiser's advantage is its commitment to and investment in nursing as a key component of organizational culture and patient-centered care.

Purpose

The aim of this study was to investigate the role of Kaiser's nursing organization in promoting quality of care.

Methodology

This was a cross-sectional analysis of linked secondary data from multiple sources, including a detailed survey of nurses, for 564 adult, general acute care hospitals from California, Florida, Pennsylvania, and New Jersey in 2006-2007. We used logi

SUBMITTER: McHugh MD 

PROVIDER: S-EPMC4892964 | biostudies-literature | 2016 Jul-Sep

REPOSITORIES: biostudies-literature