Minority ethnicity patient satisfaction and experience: results of the National Cancer Patient Experience Survey in England.

ABSTRACT:

Objectives

This study sought to explore the differential patient satisfaction reported by patients with cancer who are from ethnic minority backgrounds, examining patient-reported experience of interacting with medical and nursing staff.

Setting

As a secondary analysis, we collated data collected over two consecutive annual rounds of the National Cancer Patient Experience Survey (NCPES) from September 2012 to November 2013.

Participants

There were 138 878 responses from 155 hospital trusts across the National Health Service in England, representing a response rate of 63.9% based on the total identified cohort of patients receiving cancer care over those 2 years.

Outcomes

We used the results of the annual survey, which sought to assess overall patient satisfacti

SUBMITTER: Pinder RJ 

PROVIDER: S-EPMC4932347 | biostudies-literature | 2016 Jun

REPOSITORIES: biostudies-literature