Processes of patient-centred care in Family Health Teams: a qualitative study.

ABSTRACT:

Background

Patient-centred care, access to care, and continuity of and coordination of care are core processes in primary health care delivery. Our objective was to evaluate how these processes are enacted by 1 primary care model, Family Health Teams, in Ontario.

Methods

Our study used grounded theory methodology to examine these 4 processes of care from the perspective of health care providers. Twenty Family Health Team practice sites in Ontario were selected to represent maximum variation (e.g., location, year of Family Health Team approval). Semi-structured interviews were conducted with each participant. A constant comparative approach was used to analyze the data.

Results

Our final sample population involved 110 participants from 20 Family Health Teams. Participa

SUBMITTER: Brown JB 

PROVIDER: S-EPMC4933633 | biostudies-literature | 2016 Apr-Jun

REPOSITORIES: biostudies-literature