"The Record is Our Work Tool!"-Physicians' Framing of a Patient Portal in Sweden.

ABSTRACT:

Background

Uppsala County in Sweden launched an eHealth patient portal in 2012, which allows patients to access their medical records over the Internet. However, the launch of the portal was critically debated in the media. The professionals were strongly skeptical, and one reason was possible negative effects on their work environment. This study hence investigates the assumptions and perspectives of physicians to understand their framing of the patient portal in relation to their work environment.

Objective

The study uses the concept of technological frames to examine how physicians in different specialties make sense of the patient portal in relation to their work environment.

Methods

A total of 12 semistructured interviews were conducted with physicians from diffe

SUBMITTER: Grunloh C 

PROVIDER: S-EPMC4940602 | biostudies-literature | 2016 Jun

REPOSITORIES: biostudies-literature