Physician, Scribe, and Patient Perspectives on Clinical Scribes in Primary Care.

ABSTRACT:

Background

Extending medical assistants and nursing roles to include in-visit documentation is a recent innovation in the age of electronic health records. Despite the use of these clinical scribes, little is known regarding interactions among and perspectives of the involved parties: physicians, clinical scribes, and patients.

Objective

The purpose of this project is to describe perspectives of physicians, clinical scribes, and patients regarding clinical scribes in primary care.

Design

We used qualitative content analysis, using Interpretive Description of semi-structured audio-recorded in-person and telephone interviews.

Participants

Participants included 18 physicians and 17 clinical scribes from six healthcare systems, and 36 patients from one healthcare s

SUBMITTER: Yan C 

PROVIDER: S-EPMC4978677 | biostudies-literature | 2016 Sep

REPOSITORIES: biostudies-literature