Pharmacy users' expectations of pharmacy encounters: a Q-methodological study.

ABSTRACT:

Background

Pharmacy practice is evolving according to general health-care trends such as increased patient involvement and public health initiatives. In addition, pharmacists strive to find new professional roles. Clients' expectations of service encounters at pharmacies is an under-explored topic but crucial to understanding how pharmacy practice can evolve efficiently.

Objective

To identify and describe different normative expectations of the pharmacy encounter among pharmacy clients.

Methods

Q methodology, an approach to systematically explore subjectivity that retains complete patterns of responses and organizes these into factors of operant subjectivity.

Setting and participants

Eighty-five regular prescription medication users recruited at Swedish communi

SUBMITTER: Renberg T 

PROVIDER: S-EPMC5060592 | biostudies-literature | 2011 Dec

REPOSITORIES: biostudies-literature