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ABSTRACT: Background
Despite widespread belief in the importance of patient-centred care, it remains difficult to create a system in which all groups work together for the good of the patient. Part of the problem may be that the issue of patient-centred care itself can be used to prosecute intergroup conflict.Objective
This qualitative study of texts examined the presence and nature of intergroup language within the discourse on patient-centred care.Methods
A systematic SCOPUS and Google search identified 85 peer-reviewed and grey literature reports that engaged with the concept of patient-centred care. Discourse analysis, informed by the social identity approach, examined how writers defined and portrayed various groups.Results
Managers, physicians and nurses all use
SUBMITTER: Kreindler SA
PROVIDER: S-EPMC5060841 | biostudies-literature | 2015 Oct
REPOSITORIES: biostudies-literature