Evaluation of a continuous quality improvement program in anticoagulant therapy: Feasibility, satisfaction and perception.

ABSTRACT:

Background

The ACO Program (Programme ACO), a continuous quality improvement program (CQIP) in anticoagulation therapy, was offered in community pharmacies as a pilot project.

Objective

To evaluate the participants' appreciation for the various activities of the program.

Methods

Participants had access to training activities, including an audit with feedback, online training activities (OTA), clinical tools and support from facilitators. Cognitive behavioural learning determinants were evaluated before and 5 months after the beginning of the program. Participants' satisfaction and perception were documented via online questionnaires and a semistructured interview.

Results

Of the 52 pharmacists in the ACO Program, 47 participated in this evaluation. Seventy-seve

SUBMITTER: Cantin A 

PROVIDER: S-EPMC5089331 | biostudies-literature | 2016 Nov

REPOSITORIES: biostudies-literature