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ABSTRACT: Objective
To assess what is known about the relationship between patient experience measures and incentives designed to improve care, and to identify how public policy and medical practices can promote patient-valued outcomes in health systems with strong financial incentives.Data sources/study setting
Existing literature (gray and peer-reviewed) on measuring patient experience and patient-reported outcomes, identified from Medline and Cochrane databases; evaluations of pay-for-performance programs in the United States, Europe, and the Commonwealth countries.Study design/data collection
We analyzed (1) studies of pay-for-performance, to identify those including metrics for patient experience, and (2) studies of patient experience and of patient-reported outcomes to
SUBMITTER: Schlesinger M
PROVIDER: S-EPMC5115180 | biostudies-literature | 2015 Dec
REPOSITORIES: biostudies-literature