The "Seven Pillars" Response to Patient Safety Incidents: Effects on Medical Liability Processes and Outcomes.

ABSTRACT:

Objective

To determine whether a communication and resolution approach to patient harm is associated with changes in medical liability processes and outcomes.

Data sources/study setting

Administrative, safety, and risk management data from the University of Illinois Hospital and Health Sciences System, from 2002 to 2014.

Study design

Single health system, interrupted time series design. Using Mann-Whitney U tests and segmented regression models, we compared means and trends in incident reports, claims, event analyses, patient communication consults, legal fees, costs per claim, settlements, and self-insurance expenses before and after the implementation of the "Seven Pillars" communication and resolution intervention.

Data collection methods

Queried databases m

SUBMITTER: Lambert BL 

PROVIDER: S-EPMC5134341 | biostudies-literature | 2016 Dec

REPOSITORIES: biostudies-literature