Do Work Condition Interventions Affect Quality and Errors in Primary Care? Results from the Healthy Work Place Study.

ABSTRACT:

Background

While primary care work conditions are associated with adverse clinician outcomes, little is known about the effect of work condition interventions on quality or safety.

Design

A cluster randomized controlled trial of 34 clinics in the upper Midwest and New York City.

Participants

Primary care clinicians and their diabetic and hypertensive patients.

Interventions

Quality improvement projects to improve communication between providers, workflow design, and chronic disease management. Intervention clinics received brief summaries of their clinician and patient outcome data at baseline.

Main measures

We measured work conditions and clinician and patient outcomes both at baseline and 6-12 months post-intervention. Multilevel regression analyses as

SUBMITTER: Linzer M 

PROVIDER: S-EPMC5215160 | biostudies-literature | 2017 Jan

REPOSITORIES: biostudies-literature