Email Between Patient and Provider: Assessing the Attitudes and Perspectives of 624 Primary Health Care Patients.

ABSTRACT:

Background

Email between patients and their health care providers can serve as a continuous and collaborative forum to improve access to care, enhance convenience of communication, reduce administrative costs and missed appointments, and improve satisfaction with the patient-provider relationship.

Objective

The main objective of this study was to investigate the attitudes of patients aged 16 years and older toward receiving email communication for health-related purposes from an academic inner-city family health team in Southern Ontario. In addition to exploring the proportion of patients with a functioning email address and interest in email communication with their health care provider, we also examined patient-level predictors of interest in email communication.

Method

SUBMITTER: Seth P 

PROVIDER: S-EPMC5216256 | biostudies-literature | 2016 Dec

REPOSITORIES: biostudies-literature