A questionnaire measuring staff perceptions of Lean adoption in healthcare: development and psychometric testing.

ABSTRACT:

Background

During the past decade, the concept of Lean has spread rapidly within the healthcare sector, but there is a lack of instruments that can measure staff's perceptions of Lean adoption. Thus, the aim of the present study was to develop a questionnaire measuring Lean in healthcare, based on Liker's description of Lean, by adapting an existing instrument developed for the service sector.

Methods

A mixed-method design was used. Initially, items from the service sector instrument were categorized according to Liker's 14 principles describing Lean within four domains: philosophy, processes, people and partners and problem-solving. Items were lacking for three of Liker's principles and were therefore developed de novo. Think-aloud interviews were conducted with 12 healthca

SUBMITTER: Kaltenbrunner M 

PROVIDER: S-EPMC5364711 | biostudies-literature | 2017 Mar

REPOSITORIES: biostudies-literature