Web-Based Medical Appointment Systems: A Systematic Review.

ABSTRACT:

Background

Health care is changing with a new emphasis on patient-centeredness. Fundamental to this transformation is the increasing recognition of patients' role in health care delivery and design. Medical appointment scheduling, as the starting point of most non-urgent health care services, is undergoing major developments to support active involvement of patients. By using the Internet as a medium, patients are given more freedom in decision making about their preferences for the appointments and have improved access.

Objective

The purpose of this study was to identify the benefits and barriers to implement Web-based medical scheduling discussed in the literature as well as the unmet needs under the current health care environment.

Methods

In February 2017, MEDLINE

SUBMITTER: Zhao P 

PROVIDER: S-EPMC5425771 | biostudies-literature | 2017 Apr

REPOSITORIES: biostudies-literature