The Development of an Interactive Voice Response Survey for Noncommunicable Disease Risk Factor Estimation: Technical Assessment and Cognitive Testing.

ABSTRACT:

Background

The rise in mobile phone ownership in low- and middle-income countries (LMICs) presents an opportunity to transform existing data collection and surveillance methods. Administering surveys via interactive voice response (IVR) technology-a mobile phone survey (MPS) method-has potential to expand the current surveillance coverage and data collection, but formative work to contextualize the survey for LMIC deployment is needed.

Objective

The primary objectives of this study were to (1) cognitively test and identify challenging questions in a noncommunicable disease (NCD) risk factor questionnaire administered via an IVR platform and (2) assess the usability of the IVR platform.

Methods

We conducted two rounds of pilot testing the IVR survey in Baltimore, MD. P

SUBMITTER: Gibson DG 

PROVIDER: S-EPMC5438455 | biostudies-literature | 2017 May

REPOSITORIES: biostudies-literature