Development of an Arabic inpatient satisfaction survey: application in acute medical rehabilitation setting in Saudi Arabia.

ABSTRACT:

Background

In the management of chronic disease, evidence suggests that satisfied patients exhibit more loyalty to treatment providers and greater adherence to treatment regimens. This is particularly so in the rehabilitation setting. We aimed to develop a reliable and valid Arabic-language survey to objectively measure inpatient satisfaction in medical rehabilitation settings in Saudi Arabia.

Methods

The King Fahad Medical City Rehabilitation Hospital Patient Satisfaction Survey (RH PSS) is a self-administered survey that addresses four domains of rehabilitation care: access, structure, process, and outcomes. The RH PSS was developed through four steps. Step 1: An item-generation process utilizing input from patients, rehabilitation professionals, and the relevant literatur

SUBMITTER: Aboabat A 

PROVIDER: S-EPMC5604416 | biostudies-literature | 2017 Sep

REPOSITORIES: biostudies-literature