Areas and factors associated with patients' dissatisfaction with glaucoma care.

ABSTRACT: OBJECTIVE:The aim of this study was to evaluate patients' dissatisfaction with overall and specific aspects of a tertiary glaucoma service and to determine their independent factors, including intraocular pressure (IOP) and visual acuity (VA). METHODS:Patients, aged ≥21 years, from a specialist glaucoma service in a tertiary eye hospital in Singapore for at least 6 months, were recruited for this cross-sectional study between March and June 2014. All consenting patients completed a 7-area glaucoma-specific satisfaction questionnaire and one item related to satisfaction with overall glaucoma care. We determined the top three areas of dissatisfaction and overall dissatisfaction with the glaucoma service. We also explored the independent factors associated with overall and specific areas of p

SUBMITTER: Foo VHX 

PROVIDER: S-EPMC5648314 | biostudies-literature | 2017

REPOSITORIES: biostudies-literature