Exploring the psychological health of emergency dispatch centre operatives: a systematic review and narrative synthesis.

ABSTRACT:

Background

The study objective was to investigate and synthesize available evidence relating to the psychological health of Emergency Dispatch Centre (EDC) operatives, and to identify key stressors experienced by EDC operatives.

Methods

Eight electronic databases (Embase, PubMed, Medline, CINAHL, PsycInfo, PsycArticles, The Psychology and Behavioural Sciences Collection, and Google Scholar) were searched. All study designs were included, and no date limits were set. Studies were included if they were published in English, and explored the psychological health of any EDC operatives, across fire, police, and emergency medical services. Studies were excluded if they related solely to other emergency workers, such as police officers or paramedics. Methodological quality of inclu

SUBMITTER: Golding SE 

PROVIDER: S-EPMC5649589 | biostudies-literature | 2017

REPOSITORIES: biostudies-literature