Participatory approach to design social accountability interventions to improve maternal health services: a case study from the Democratic Republic of the Congo.

ABSTRACT:

Background

Social accountability (SA) comprises a set of mechanisms aiming to, on the one hand, enable users to raise their concerns about the health services provided to them (voice), and to hold health providers (HPs) accountable for actions and decisions related to the health service provision. On the other hand, they aim to facilitate HPs to take into account users' needs and expectations in providing care. This article describes the development of a SA intervention that aims to improve health services responsiveness in two health zones in the Democratic Republic of the Congo.

Methods

Beneficiaries including men, women, community health workers (CHWs), representatives of the health sector and local authorities were purposively selected and involved in an advisory process

SUBMITTER: Mafuta EM 

PROVIDER: S-EPMC5683322 | biostudies-literature | 2017

REPOSITORIES: biostudies-literature