Hospital discharge preparedness for patients with limited English proficiency: A mixed methods study of bedside interpreter-phones.

ABSTRACT:

Objective

Assess effects of a bedside interpreter-phone intervention on hospital discharge preparedness among patients with limited English proficiency (LEP).

Methods

Mixed-methods study compared patient-reported discharge preparedness and knowledge of medications and follow-up appointments among 189 Chinese- and Spanish-speakers before (n=94) and after (n=95) bedside interpreter-phone implementation, and examined nurse and resident-physician interpreter-phone utilization through focus groups.

Results

Pre-post discharge preparedness (Care Transitions Measure mean 77.2 vs. 78.5; p=0.62) and patient-reported knowledge of follow-up appointments, discharge medication administration and side effects did not differ significantly. Pre-post knowledge of medication purpose inc

SUBMITTER: Lee JS 

PROVIDER: S-EPMC5732033 | biostudies-literature | 2018 Jan

REPOSITORIES: biostudies-literature