Multi-method laboratory user evaluation of an actionable clinical performance information system: Implications for usability and patient safety.

ABSTRACT:

Introduction

Electronic audit and feedback (e-A&F) systems are used worldwide for care quality improvement. They measure health professionals' performance against clinical guidelines, and some systems suggest improvement actions. However, little is known about optimal interface designs for e-A&F, in particular how to present suggested actions for improvement. We developed a novel theory-informed system for primary care (the Performance Improvement plaN GeneratoR; PINGR) that covers the four principal interface components: clinical performance summaries; patient lists; detailed patient-level information; and suggested actions. As far as we are aware, this is the first report of an e-A&F system with all four interface components.

Objectives

(1) Use a combination of quantitativ

SUBMITTER: Brown B 

PROVIDER: S-EPMC5766660 | biostudies-literature | 2018 Jan

REPOSITORIES: biostudies-literature