Crowd medical services in the English Football League: remodelling the team for the 21st century using a realist approach.

ABSTRACT: OBJECTIVES:To evaluate the new model of providing care based on demand. This included reconfiguration of the workforce to manage workforce supply challenges and meet demand without compromising the quality of care. DESIGN:Currently the Sports Ground Safety Authority recommends the provision of crowd medical cover at English Football League stadia. The guidance on provision of services has focused on extreme circumstances such as the Hillsborough disaster in 1989, while the majority of demand on present-day services is from patients with minor injuries, exacerbations of injuries and pre-existing conditions. A new model of care was introduced in the 2009/2010 season to better meet demand. A realist approach was taken. Data on each episode of care were collected over 14 consecutive football l

SUBMITTER: Leary A 

PROVIDER: S-EPMC5778316 | biostudies-literature | 2017 Dec

REPOSITORIES: biostudies-literature