Patient satisfaction with hospital care and nurses in England: an observational study.

ABSTRACT:

Objectives

To inform healthcare workforce policy decisions by showing how patient perceptions of hospital care are associated with confidence in nurses and doctors, nurse staffing levels and hospital work environments.

Design

Cross-sectional surveys of 66 348 hospital patients and 2963 inpatient nurses.

Setting

Patients surveyed were discharged in 2010 from 161 National Health Service (NHS) trusts in England. Inpatient nurses were surveyed in 2010 in a sample of 46 hospitals in 31 of the same 161 trusts.

Participants

The 2010 NHS Survey of Inpatients obtained information from 50% of all patients discharged between June and August. The 2010 RN4CAST England Nurse Survey gathered information from inpatient medical and surgical nurses.

Main outcome measures

SUBMITTER: Aiken LH 

PROVIDER: S-EPMC5781188 | biostudies-literature | 2018 Jan

REPOSITORIES: biostudies-literature