Experiences from ten years of incident reporting in health care: a qualitative study among department managers and coordinators.

ABSTRACT:

Background

Incident reporting (IR) in health care has been advocated as a means to improve patient safety. The purpose of IR is to identify safety hazards and develop interventions to mitigate these hazards in order to reduce harm in health care. Using qualitative methods is a way to reveal how IR is used and perceived in health care practice. The aim of the present study was to explore the experiences of IR from two different perspectives, including heads of departments and IR coordinators, to better understand how they value the practice and their thoughts regarding future application.

Methods

Data collection was performed in Östergötland County, Sweden, where an electronic IR system was implemented in 2004, and the authorities explicitly have advocated IR from that date.

SUBMITTER: Carlfjord S 

PROVIDER: S-EPMC5813432 | biostudies-literature | 2018 Feb

REPOSITORIES: biostudies-literature