A Comparison of Assessment Tools: Is Direct Observation an Improvement Over Objective Structured Clinical Examinations for Communications Skills Evaluation?

ABSTRACT:

Background

Evaluation of resident physicians' communications skills is a challenging task and is increasingly accomplished with standardized examinations. There exists a need to identify the effective, efficient methods for assessment of communications skills.

Objective

We compared objective structured clinical examination (OSCE) and direct observation as approaches for assessing resident communications skills.

Methods

We conducted a retrospective cohort analysis of orthopaedic surgery resident physicians at a single tertiary care academic institution, using the Institute for Healthcare Communication "4 Es" model for effective communication. Data were collected between 2011 and 2015. A total of 28 residents, each with OSCE and complete direct observation assessment ch

SUBMITTER: Goch AM 

PROVIDER: S-EPMC5901804 | biostudies-literature | 2018 Apr

REPOSITORIES: biostudies-literature