Impact of Implementation of Electronically Transmitted Referrals on Pediatric Subspecialty Visit Attendance.

ABSTRACT:

Objective

One barrier to timely access to outpatient pediatric subspecialty care is the complexity of scheduling processes. We evaluated the impact of implementing electronically transmitted referrals on subspecialty visit attendance.

Methods

Through collaboration with stakeholders, an electronically transmitted referral order system was designed, piloted, and implemented in 15 general pediatrics practices, with 24 additional practices serving as controls. We used statistical process control methods and difference-in-differences analysis to examine visits attended, appointments scheduled, appointment nonattendance, and referral volume. Electronically transmitted referrals then were expanded to all 39 practices. We surveyed referring pediatricians at all practices before and

SUBMITTER: Ray KN 

PROVIDER: S-EPMC5936662 | biostudies-literature | 2018 May - Jun

REPOSITORIES: biostudies-literature