The Importance of Visit Notes on Patient Portals for Engaging Less Educated or Nonwhite Patients: Survey Study.

ABSTRACT:

Background

OpenNotes, a national initiative to share clinicians' visit notes with patients, can improve patient engagement, but effects on vulnerable populations are not known very well.

Objective

Our aim is to examine the importance of visit notes to nonwhite and less educated patients.

Methods

Patients at an urban academic medical center with an active patient portal account and ≥1 available ambulatory visit note over the prior year were surveyed during June 2016 until September 2016. The survey was designed with patients and families and assessed importance of reading notes (scale 0-10) for (1) understanding health conditions, (2) feeling informed about care, (3) understanding the provider's thought process, (4) remembering the plan of care, and (5) making decision

SUBMITTER: Gerard M 

PROVIDER: S-EPMC5992450 | biostudies-literature | 2018 May

REPOSITORIES: biostudies-literature